Question 1

What's the difference between a monthly membership and a class pack?

Accepted Answer

Monthly memberships automatically renew and allocate credits each month, whilst class packs are one-time purchases with a set expiry date. Membership credits roll over if unused, whereas class pack credits expire after their validity period.

Question 2

How do I get started?

Accepted Answer

We recommend starting by purchasing a one-off class or buying our 3 class intro pack. The intro pack can only be purchased by customers that have never purchased a class pack or membership before.

Question 3

How do I book classes?

Accepted Answer

Booking is available through our website by going to the schedule and choosing your class.

Question 4

Do unused class credits roll over?

Accepted Answer

Yes — membership credits roll over each month as long as your membership is active. Class pack credits must be used within their validity period and do not roll over.

Question 5

Can I pause or cancel my membership?

Accepted Answer

You can cancel your membership any time after the minimum 6-month commitment. You can pause your membership for certain life events including pregnancy, illness, or other significant circumstances. During a pause, your billing stops and your membership will resume when you're ready to return. Please contact us to discuss your individual situation.

Question 6

What if I run out of credits before the end of the month?

Accepted Answer

You can book additional classes by making one-off payments once you have run out of credits.

Question 7

Can I share my class pack or membership with someone else?

Accepted Answer

Credits are linked to your personal account and cannot be transferred or shared. This ensures class safety and accurate attendance tracking.

Question 8

What happens if I cancel a class late?

Accepted Answer

If you cancel within 24 hours of the class start time, you will lose your credit. If you cancel more than 24 hours before the class time your credit will be refunded.

Question 9

How do I know which plan is right for me?

Accepted Answer

If you're attending regularly, a monthly membership offers the best value. If you prefer flexibility or are just getting started, a class pack might suit you better.

Question 10

Can I upgrade from a class pack to a membership?

Accepted Answer

Yes — once you're ready to commit, you can upgrade to a membership once you have used your existing class pack credits.

Find your flow
with AORA.

No commitment.
Just show up.

Commit to your practice.
The results follow.

Find the plan
that fits your life.

Buy a pack.
Use it your way.

Common questions.
Straight answers.

Find your flowwith AORA.

No commitment.Just show up.

Commit to your practice.The results follow.

Find the planthat fits your life.

Buy a pack.Use it your way.